Returns

Due to the nature of our products and for hygiene and safety reasons, all sales are final. We do not accept returns or exchanges under any circumstances. Refunds will not be issued for personal preferences, including dissatisfaction with a product’s scent or texture.

We strongly encourage customers to review product descriptions, ingredients, and usage instructions carefully before making a purchase. If you have any questions about a product, please feel free to contact us prior to placing your order.

Damages and Issues

We take great care to ensure that your order is packaged and shipped securely. However, if your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery.

To expedite the resolution process, please include the following details when reaching out to us:

• Your order number
• A description of the issue
• clear photos of the item(s) and packages

Once we have reviewed your case, we will work promptly to resolve the issue, which may include a replacement, store credit, or refund based on the circumstances.